Knowledge Base

What Technical & System Support Do I Get?

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Written by
Sam Stawarz
Published on
July 12, 2023

To begin, we provide support for our in-house software applications which play a crucial role in your daily operations. These include our bespoke iPad app and CRM database, both designed with our franchises in mind.

The iPad app enables you to manage your franchise operations on-the-go, offering real-time updates, client management tools, and integrated scheduling capabilities. Our CRM database serves as a powerhouse for your client data, allowing you to track your relationships with clients, maintain communication history, manage service delivery, and more. Both tools are designed to enhance efficiency and improve your franchise's performance.

Recognising that the adoption of new tech tools can present challenges, we have a dedicated helpdesk to assist with any tech-related issues. Whether you're experiencing technical difficulties or need help navigating a feature, our helpdesk is ready to provide quick and efficient solutions to minimise disruption to your operations.

To further support you, we provide online training modules that offer in-depth knowledge on how to maximise the potential of these tech tools. These modules are designed to accommodate different learning paces and can be accessed anytime, anywhere.

In addition to these resources, we offer 1-2-1 tech support for any complex or unique technical challenges you might encounter. This personalised assistance ensures that your specific needs and questions are addressed, providing solutions tailored to your franchise's tech requirements.

At Time For You Franchise, we're committed to ensuring that our franchisees are equipped with the tech know-how to run their operations smoothly. We continuously seek to improve and update our tech tools in response to the evolving digital landscape, providing ongoing training and support to help our franchisees stay ahead.

Learn more about our tech tools and support by visiting Why Time For You Franchise.

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